Privacy policy

Last updated: August 24, 2026

my Lovely Sheets operates this website, including all related information, content, features, tools, and digital products to provide you with simple, beautifully designed Excel templates built for your daily life (the "Services"). my Lovely Sheets helps you organize budgets, study goals, and family schedules effortlessly.

Our website is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase of our digital products, or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Depending on how you interact with the Services and where you live, we may collect:

  • Contact details: Name, billing address, phone number, and email address.
  • Financial information: Payment card information, transaction details, payment confirmation, and other payment details processed securely via our payment gateways.
  • Account information: Username, password, security questions, preferences, and settings.
  • Transaction information: Digital templates you view, add to your cart or wishlist, purchase, or download, along with your past orders.
  • Communications: Information you include when contacting us, such as customer support inquiries.
  • Device information: Information about your device, browser, network connection, IP address, and unique identifiers.
  • Usage information: Details regarding how and when you interact with or navigate our website.

How We Use Your Personal Information

We use your personal information for the following purposes:

  • Provide and Improve the Services: To process your payments, deliver your digital downloads, remember your preferences, manage your account, and create a customized shopping experience.
  • Marketing and Advertising: To send promotional communications by email or text message (with your consent) and show you relevant online advertisements for our Excel templates based on your browsing activity.
  • Security and Fraud Prevention: To authenticate your account, secure your shopping experience, and detect or investigate malicious or fraudulent activity.
  • Customer Communication: To provide customer support, respond to your inquiries, and maintain our business relationship.
  • Legal Compliance: To comply with applicable laws, respond to valid legal processes, and protect our rights.

How We Disclose Personal Information

We may share your personal information with third parties in limited circumstances:

  • Service Providers: With Shopify, vendors, and third parties who perform services on our behalf (such as IT management, payment processing, data analytics, customer support, and cloud storage).
  • Business & Marketing Partners: To support personalized advertising and marketing services based on your online activity.
  • Legal & Business Transfers: In connection with a business transaction (like a merger or acquisition), or to comply with legal obligations and protect our rights.

Relationship with Shopify

Our website is hosted by Shopify, which collects and processes personal information to provide and improve the platform. Information you submit is shared with Shopify and its global partners. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy.

Your Rights and Choices

Depending on where you live (including the UK and European Economic Area), you may have the right to:

  • Access / Know: Request access to the personal information we hold about you.
  • Delete: Request deletion of your personal information.
  • Correct: Request correction of inaccurate information.
  • Portability: Receive a copy of your data or have it transferred to a third party.
  • Object or Restrict: Ask us to stop or restrict certain data processing.
  • Withdraw Consent: Withdraw consent where processing relies on it.

To opt out of promotional emails, simply click the "unsubscribe" link at the bottom of any marketing email.

Contact Us

If you have any questions about our privacy practices, or if you would like to exercise any of your rights, please contact us at: